CTSN Course and Programme Booking Terms and Conditions

We understand that there are circumstances that may require a place on a course or programme to be cancelled.

  • Courses cancelled 16 or more days prior to the start date will be refundable but will incur a £25 cancellation fee.
  • Courses which are cancelled within 15 days or less of the start date are non-refundable however a substitute can be sent to the course. If you do not attend you are responsible for the full course fee.